James River Laser and Equipment has complete in house service for the convenience of the customer. Our skilled staff is here to provide the services necessary for any laser, machine control, optical or survey equipment. We provide repairs, services, and calibration for the following:
We also provide repair services for hydrostatic, vacuum, and air test pumps, as well as other manhole test units.
If you are unsure what issue your instrument may have, give us a call before you send it in so we can discuss the type of instrument and talk through any possible problems you are experiencing. We can quote you any calibration or cleaning needed in advance. However for repairs, we need the equipment in hand before we can provide an accurate estimate.
If the repairs become too costly, we offer a trade-in program that enables you to get a new model at a discounted price.
If you need a unit while we are still working on yours, then we can provide a loaner to you which you can return when you come to pick up your repaired equipment.
You can drop the equipment off at our store or ship it to us via UPS, USPS, or FED-X and we can return it to you the same way. We can also pick up and drop off equipment to customers upon request.