Privacy Policy

At The James River Laser Difference, we are committed to safeguarding the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect:

We may collect the following types of information:

  • Personal Information : This may include your name, contact details, billing address, and other relevant information necessary for the purchase and delivery of our products and services.

  • Payment Information : When you make a purchase, we collect payment card information and other transaction details. This information is securely processed and not stored by us.

  • Communication Data : Information you provide when you contact us directly, including emails, letters, or messages sent through our website or other platforms.

  • Usage Data : Information about how you use our website, including pages visited, time spent, and interactions.

2. How We Use Your Information:

We use your information for the following purposes:

  • Process and fulfill orders for products and services.

  • Provide customer support and respond to inquiries.

  • Improve and personalize the user experience on our website.

  • Send you relevant updates, offers, and promotional material, if you have opted to receive such communications.

3. Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business. These parties are bound by confidentiality agreements and are only authorized to use your information for specified purposes.

4. Security:

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

5. Your Choices:

You have the right to access, correct, or delete your personal information. You may also choose to opt out of receiving promotional communications. To exercise these rights, please contact us using the information provided at the end of this policy.

6. Updates to this Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Any such changes will be posted on our website, and the revised policy will indicate the effective date.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at : 540-389-9700

Thank you for entrusting The James River Laser Difference with your privacy.